Returns & Exchanges
At MCHOSE, we are committed to providing high-quality peripherals and electronics. If you are not completely satisfied with your purchase, you may return or exchange your item within 30 days of delivery.
Initiate a Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) code.
Prepare Your Package
Ensure the product is in its original packaging with all accessories and manuals included to qualify for a full refund.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our technicians inspect the device, we will process your refund to the original payment method or ship out your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing